Policies
Terms of booking
Last updated November 10, 2026
These terms apply when you book or visit SplatNest at 150 West Drive, Brampton, ON L6T 4P9. By booking, you agree to them on behalf of everyone in your group.
Bookings and prices
- All prices are in Canadian dollars. 13% Ontario HST is added at checkout.
- Light Show: $29 per person. Slime Play: $25 per child, with one adult per booking free. Painting: $35 per person, canvas included. Each session is 1 hour. Prices shown at checkout are final.
- A booking is confirmed only when payment succeeds and you receive our confirmation email.
- We hold your spot for 10 minutes while you complete payment.
Ages and supervision
- The minimum age is 4 for all experiences.
- Children under 12 must have an adult (18 or older) with them in the room for the whole session.
- Adults are responsible for the children in their group.
Waiver
The person booking signs our waiver online for themselves and their group. A parent or legal guardian, or someone with their permission, signs for minors.
Cancellations and changes
See our cancellation policy: full refund if cancelled more than 24 hours before the session; no refund within 24 hours; free rescheduling up to 24 hours before.
Arrival and conduct
- Please arrive 10 minutes early. Sessions start and end on the hour and can't be extended for late arrivals.
- Follow staff instructions. We may ask anyone who puts others at risk to leave, without a refund.
- Slime and paint can stain clothes. We are not responsible for damage to clothing or personal items.
Photos
You're welcome to take photos and videos of your own group. We only take or share photos of guests with their permission.
Liability
Nothing in these terms limits any rights you have under Ontario consumer protection law.
Contact
Questions about these terms? Use our contact form.